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RICOH Graphic Communications is committed to supporting the vitality of the graphic arts community. Your brilliance continues to drive us and the products we create.
Ricoh USA Inc. ("Ricoh") respects your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Ricoh has established this Privacy Notice so that you can understand how we intend to use and treat your Personal Information in the United States, and about the choices you can make in the way your information is collected and used. This Notice does not cover the websites of Ricoh affiliates or subsidiaries who publish their own policies.
Our website (“Site”) and our business change constantly. As a result, at times it may be necessary for Ricoh to make changes to this Privacy Notice. Ricoh reserves the right to update or modify this Privacy Notice at any time without prior notice, and any changes will be effective immediately upon posting on this Site. Please review this Notice periodically, particularly before you provide any Personal Information. This Privacy Notice was last updated on January 4, 2017. Your continued use of the Site after any changes or revisions to this Privacy Notice shall indicate your agreement with the terms of such revised Notice.
Types of information we collect
Ricoh may collect information about you from a variety of sources, including:
- Information we collect from you directly.
- Information we collect about you when you call us, visit our sites, use our applications or services, or view our online advertisements.
- Information we collect about you from other sources, such as commercially available sources.
All the Information Ricoh collects about you may be combined to improve our communications with you, and to develop world-class products and services.
Information we collect from you allows us to communicate with you, process your orders or provide you with services. You may provide us with Information in the course of ordering products or services, making requests, registering to receive materials or performing other activities. This information we collect may include Personal Information, such as your name, contact and billing information, transaction, and credit card information. If you are applying to a job at Ricoh, we may ask you to provide information such as educational background, employment experience, and job interest.
In general, you can visit Ricoh’s web pages without telling us who you are or revealing any Personal Information about yourself. If you choose not to provide the Personal Information we request, you can still visit most of Ricoh’s Site, but you may be unable to access certain features, offers, and services that involve our interaction with you.
When you do provide us with Personal Information, we usually use it to respond to your inquiry, process your order or provide you access to specific information, services or offers. If you chose to have a relationship with Ricoh, such as a contractual or other business relationship, we will naturally continue to contact you in connection with that business relationship including providing you with information about other Ricoh products and promotions that may be of interest to you. We (or a third party on our behalf) may contact you about a Ricoh offer in support of your business needs, to conduct surveys to better understand our customers' needs or for other purposes that Ricoh deems appropriate.
Please note that Personal Information collected about you may be stored and processed in the United States or any other country in which Ricoh or its subsidiaries, affiliates, agents or partners maintain facilities, and by using this website, you consent to any such transfer of information outside of your country.
When you view one of our Sites, we, or one of our third party service providers, may store data on your device in the form of a "cookie" to automatically recognize your computer next time you visit. Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work efficiently and to provide information to the owners of the site. Cookies can allow us to tailor a website to better match your interests or remembering your preferences and generally improving your browsing experience. A web beacon is an electronic image that can be used to recognize a cookie on your computer or other device when you view a web page or email. If you prefer not to receive cookies while browsing our Site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can make some web beacons unusable by disabling cookies. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of the Ricoh Site if you do so.
Use of information
In addition to the uses described above, Ricoh, like many businesses, sometimes hires other companies to help us deliver programs, products, information, and services. When we retain another non-affiliated company to perform a function of this nature, we seek to provide them with only the information that they need to perform their specific functions. We also take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information that is provided to them.
Circumstances may arise where, whether for strategic or other business reasons, Ricoh decides to sell, buy, merge or otherwise reorganize businesses in the United States or another country. Such a transaction may involve the disclosure of Personal Information to prospective or actual purchasers. It is Ricoh’s practice to seek appropriate protection for information in these types of transactions.
Except as provided in this Notice, Ricoh will not sell, rent or lease your Personal Information to any other third parties without your permission. Ricoh may, however, use your Personal Information to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or (iv) to enforce or protect the rights and properties of Ricoh or its affiliates.
This site makes use of Google Analytics features, including remarketing, userIDs and demographic reporting. We use this information to:
- Help make the site easier for you to use.
- Help you find information, products, and services quickly.
- Help create and surface content that is most relevant to you.
- Alert you to new products and services that we offer.
If you would like to know more about how Google uses data generated from use of our sites, click here for more information. If you would like to opt out of these features, you can do so by installing the Google Analytics opt-out browser add-on.
Accuracy and access
Ricoh respects your desire that your Personal Information be accurately maintained. At your request, we will allow you access to your Personal Information so that you may view, update or correct it. To protect your privacy and security, we may take reasonable steps to verify your identity before granting you access to your data.
Ricoh is committed to ensuring the security of your Personal Information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. In certain areas of our Sites, Ricoh uses industry-standard 128-bit SSL-encryption in conjunction with firewalls to enhance the security of data transmissions. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. While we strive to protect your personal information, we cannot ensure the security of the information while it is in transit to us, and so we urge you to take every precaution to protect your Personal Information when you are on the Internet. We also suggest that you update your browser to the most current software/updates available, change your passwords often, use a combination of letters and numbers, and after transactions close your browser to ensure that no data can be collected once you leave our Site.
Children and privacy
Ricoh does not knowingly collect Personal Information from children under the age of 13 and Ricoh does not target the Site to children under 13.
Links to Third-Party Sites and Social Media
How to contact us
If you have questions or comments about this Privacy Notice, please mail your inquiry to Ricoh USA Inc., 300 Eagleview Boulevard, Exton, PA 19341, Attention: General Counsel with a copy to Privacy Officer.
Last Revised: March 1, 2017
Terms of Sale
If you purchase or lease goods or services from Ricoh or its affiliates through this Site (including purchases made through MyRicoh.com), your purchase or lease will be governed by our Terms of Sale, which are available here: Terms of Sale. Prices, availability and terms or quotes displayed on this Site may change without notice prior to completion of your transaction. Prices and quotes displayed on this Site are only available to residents of the United States, and are displayed in US dollars. The prices and quotes displayed on this Site apply only to purchases or leases made directly from Ricoh. Prices and availability from resellers, dealers and distributors may vary.
Registration on this Site
If you chose to register on this Site, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and other account information. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Ricoh immediately if your account information is lost or stolen, if there is any unauthorized use of your account, or any other breach of security. Ricoh will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Ricoh or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.
Limitation of Use
- Ricoh may change and / or alter the contents of the Site, or may suspend or discontinue the Services provided through the Site at any time without any prior notice. NEITHER RICOH NOR ANY OF ITS AFFILIATES SHALL BE LIABLE FOR ANY DAMAGES ARISING OUT OF ANY ALTERATION OR CHANGE OF THE CONTENTS OR INABILITY TO USE THE SITE.
Submission of User Content
- Except where expressly requested by Ricoh in conjunction with your access to certain Services, Ricoh neither requests nor requires confidential or proprietary information (including any information that identifies you personally) from you in conjunction with your use of the Site. Any such information that you provide (including User-Generated Content, as described below) shall not be afforded confidential treatment. Ricoh shall not be obligated to examine, evaluate, and adopt such information or material.
- y posting, storing or transmitting any content on or to any Ricoh web site (“User-Generated Content”) you hereby (a) acknowledge that you are the exclusive owner of the content and have all rights or permissions necessary to do so, and (b) grant Ricoh a perpetual, worldwide, non-exclusive, royalty-free, unrestricted, transferable, irrevocable license to use, reproduce, display, perform, create derivative works from, modify, transmit, sublicense and distribute and/or have distributed User-Generated Content in any form, in all media now known or hereinafter created, anywhere in the world, whether public or private. You also agree that Ricoh is free to use any ideas, concepts, know-how or techniques in the User-Generated Content that you post or transmit to Ricoh for any purpose. Therefore, Ricoh shall not be responsible for any loss, expense or damage including, but not limited to, payment of compensation, in connection with Ricoh's use of User-Generated Content, or adoption of the information or material identical or similar to User-Generated Content.
User-Generated Content Standards
- You are solely responsible for your interactions and any content you post on the Site. Ricoh will not be liable to you or any third party for any damage or harm resulting from any of your content or your interactions on the Site. Ricoh reserves the right, but has no obligation, to monitor interactions between you and others using the Site and to take any other action to restrict access to or the availability of any material that Ricoh or another user may consider to be inappropriate or objectionable.
Software License Agreement
All software that is made available on the Site is the copyrighted work of the respective owner(s) and is protected by copyright laws and other applicable laws and treaty provisions for each country throughout the world. Use of this software is subject to the terms and conditions of each end-user license agreement between the owner of such software and end-user thereof, copyright laws and other applicable laws and treaty provisions for each country throughout the world.
Any software which you download from the Site is governed in accordance with (i) the license terms accompanying the respective EULA or file or (ii) if no license terms accompany the file, the terms of the license agreement which accompanied the original product licensed by you which you are updating.
Third Party Web Sites, Content, Products and Services
This Site provides links to third party web sites, and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site (collectively, “Linked Sites”). You expressly agree that Ricoh is not responsible for the availability of, and content provided on, third party web sites including Linked Sites. You should refer to the policies posted by Linked Sites regarding privacy and other topics before you use them.
Nothing contained in this Site shall be interpreted as a recommendation and/or endorsement by Ricoh of the contents of the Linked Sites and any products and/or services appearing on and / or provided through such Linked Sites. Nothing contained herein shall be deemed to constitute a partnership or the like between the operators of the Linked Sites and Ricoh.
YOU AGREE THAT RICOH IS NOT RESPONSIBLE FOR THIRD PARTY CONTENT ACCESSIBLE THROUGH THE SITE OR ANY LINKED SITES, INCLUDING OPINIONS, ADVICE, STATEMENTS AND ADVERTISEMENTS, AND UNDERSTAND THAT YOU BEAR ALL RISKS ASSOCIATED WITH THE USE OF SUCH CONTENT.
If you choose to purchase any products or services from a third party, your relationship is directly with the third party. YOU AGREE THAT RICOH IS NOT RESPONSIBLE FOR: (a) THE QUALITY OF THIRD PARTY PRODUCTS OR SERVICES; and (b) FULFILLING ANY OF THE TERMS OF YOUR AGREEMENT WITH THE SELLER, INCLUDING DELIVERY OF PRODUCTS OR SERVICES AND WARRANTY OBLIGATIONS RELATED TO PURCHASED PRODUCTS OR SERVICES. YOU AGREE THAT RICOH IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE OF ANY SORT THAT YOU MAY INCUR FROM DEALING WITH A THIRD PARTY.
Ricoh uses reasonably available technology and reasonable security procedures to maintain the security of the Site; however, you acknowledge that no provider can absolutely prevent interception of data or guarantee the security of information maintained on computers and on the internet.
Disclaimers; Limitation of Liability
Although Ricoh has attempted to provide accurate information on the Site, Ricoh assumes no responsibility for the accuracy of the information. Ricoh may change the Services, programs or products mentioned at any time without notice. Mention of non-Ricoh products or services is for informational purposes only and constitutes neither an endorsement nor a recommendation. ALL INFORMATION PROVIDED ON THIS SITE IS PROVIDED "AS IS". NEITHER RICOH NOR ANY OF ITS AFFILIATES MAKE ANY REPRESENTATION OR WARRANTY, EITHER EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR REPRESENTATIONS WITH RESPECT TO THE ACCURACY, RELIABILITY, COMPLETENESS, FITNESS FOR PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTIES RIGHTS AND/OR SAFETY AS TO THE SITE, OR AS TO ANY ELEMENT OF THE SITE, OR AS TO ANY OF THE SERVICES PROVIDED ON THE SITE, AND ANY REPRESENTATIONS AND WARRANTIES RELATING THERETO ARE EXPRESSLY DISCLAIMED. RICOH AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, OR LOSS OR DAMAGE TO DATA, ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE, EVEN IF RICOH OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Disclosure: Forward-Looking Statements
Some of the information on this Site may contain projections or other forward-looking statements regarding future events or the future financial performance of the Company. Ricoh cautions you that these statements are only predictions and that actual events or results may materially differ. Please refer you to Ricoh Company Limited Web site (ricoh.co.jp) for further information.
RICOH CONTROLS THIS SITE FROM ITS OFFICES WITHIN THE UNITED STATES OF AMERICA. RICOH MAKES NO REPRESENTATION THAT THE SITE OR THE CONTENTS OF THE SITE ARE APPROPRIATE OR AVAILABLE FOR USE IN COUNTRIES OUTSIDE OF THE UNITED STATES OF AMERICA. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER YOU LIVE IN A REGION WHERE YOUR ACCESS TO AND INTERACTION WITH THE SITE IS ILLEGAL OR RESTRICTED, AND FOR COMPLYING WITH ALL RELATED LAWS.
Web Browser Support
For the most optimized experience, it is recommended that visitors view the Site with one of the following browsers. Listed is the minimum version of each browser supported:
- Internet Explorer 11 or above
- Edge 14 or above
- Mozilla Firefox 50 or above
- Safari 10 (Mac) or above
- Chrome 55 or above
Other popular browsers and versions (including mobile devices) are also regularly tested by Ricoh and, wherever possible, efforts have been made to ensure that key content and functionality are accessible. If your browser is not supported, you should still be able to access the Site but may encounter some display problems.
Dispute Resolution; Choice of Law; Venue; Class Action Waiver
YOU MUST READ THIS SECTION CAREFULLY AS IT LIMITS YOUR LEGAL RIGHTS AGAINST US.