Hangers in a row

Sustainability in retail: making progress with AI, automation and advanced analytics

by Carl Rysdon, Vice President, Retail Industry

Summary

Learn how retailers can leverage AI, automation and advanced analytics to achieve sustainability goals.

Read time: 4 minutes

Nearly half of all global consumers are choosing to buy from brands with a clear commitment to sustainability. But there’s a paradox about sustainability in retail that often goes unspoken: how do retailers balance the desire for growing profits with the need for more meaningful sustainability efforts?

Because the demand for new products will never go away, the risk to the environment never will either. So, what’s a retailer to do?

Thankfully, despite the gravity of the issue, there is a lot to be optimistic about. In fact, 86% of consumer industry CXOs believe that “with immediate action, they can limit the worst impacts of climate change and move toward an improved future.”1

Here’s a look at ways retail businesses can make the most impact:

Let's make a difference together.

About the Author

Carl Image.jpg

Carl Rysdon

Vice President, Retail Industry, Ricoh USA

Carl has and continues to successfully partner with many of the top global retailers and CPG brands to help them better serve their consumers and improve their bottom lines via a wide range of business transformation solutions in all areas of operation.

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  1. 1Deloitte, "Sustainability in Retail: Profit, People, and the Planet" January, 2022.
  2. 2Bain & Company, "Sustainability in Retail: Practical Ways to Make Progress" October, 2022.
  3. 3Science Direct, "Product destruction: Exploring unsustainable production-consumption systems and appropriate policy responses" January, 2023.
  4. 4Grocery Dive, "Rubbish! Who says grocers can’t pursue sustainability objectives profitably?" November, 2021.
  5. 5Return Logic, "Are Retail Sustainability and Ecommerce Returns Mutually Exclusive?" March, 2023.