Ricoh Group is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Ricoh Group takes the following measures to ensure accessibility of Ricoh Group Websites:

• Including accessibility throughout our internal policies.

• Appointing an accessibility officer and/or ombudsperson.

• Providing continual accessibility training for our staff.

• Assigning clear accessibility targets and responsibilities.

• Employing formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Ricoh Group Websites are partially conformant with WCAG 2.0 Level A. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although we are not fully conformant with WCAG 2.0 Level A at the time of evaluation, our goal is to achieve WCAG 2.0 Level AA conformance.

Feedback

We welcome your feedback on the accessibility of Ricoh Group Websites. Please let us know if you encounter accessibility barriers on Ricoh Group Websites*:

> Web Contact | Global

*The contact form is not fully conformant with WCAG 2.0 Level A at this time. We strive toward improvement on the form.

Technical specifications

Accessibility of Ricoh Group Websites relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML

• CSS

• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

This statement was created on 13 March 2019 using the W3C Accessibility Statement Generator Tool.